What we do
Your Challenges
How we do it
“We solve strategy, capability and performance problems, promptly, effectively and sustainably “
Most SMEs are currently experiencing these issues right now
• On-Going Talent Shortage
• Continuing Variable Performance
• Decrease In Revenue
• Dysfunctional Teams
• Inability To Manage Successful
Change Initiatives
Are you experiencing any of these right now? Or some other challenge?
" Whether it's enhancing productivity, improving profitability, or creating a high-performance culture, our performance consultancy services are tailored to meet your specific business needs.”
Book Your Free Consultation Today
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ROADMAP TO WORLD-CLASS PERFORMANCE
One Critical Issue at a Time

Q: Why CPC?
A: CPC can help you position to achieve “world-class” performance
- Our research shows that organisations that achieve World-class Performance status, work relentlessly on 2 key factors – Capability & Culture. Both these factors have crucial sub-elements which are shown in the CC Matrix.
- This is a simple construct and one that is easily understood. However, we have found that most SME’s will default to seeking improvement mostly in Capability. This is good. But this is done often with little or no regard for the Culture. Many companies have been hit hard with the sobering reality of NOT having a fully supportive Culture. Some do not survive.
- We have discovered that when the Capability and the Culture sub-elements are properly optimised, the organisation will achieve consistent levels of performance. This is duly noticed by key stakeholders such as customers, competitors, suppliers, and staff. This outcome underpins exponential growth. Accolades follow and World-class Performance is assured.
The crucial link between Strategy, Capability, Performance and Culture

- To achieve business objectives and thrive in a demanding, competitive environment, you need to have clear direction, strong leadership, and cohesive teams, to evolve a consistent performance culture built on a continuous learning mindset. These elements are interrelated and mutually reinforcing.
- Clear strategy guides your actions and directs your decisions. It helps you align your resources and capabilities with your customer needs and market opportunities. Strategy also helps you differentiate yourself from your competitors and create value for your stakeholders.
- Capability is the ability to execute your strategy effectively and efficiently. It involves developing and deploying the skills, knowledge, technology and systems that enable you to deliver on your promises. Leadership capability is paramount. Capability also involves adapting and innovating to meet changing demands and expectations.
- Performance is the outcome of your strategy and capability. It measures how consistently you achieve your objectives and satisfy your customers. Performance also reflects how you manage your resources and risks, and how you balance short-term results with long-term sustainability.
- Culture is the set of values and beliefs, that drives behaviours and practices that shape how you work together as an organisation. It influences how you communicate, collaborate, learn and lead. Culture also affects how you respond to challenges and opportunities, and how you foster trust and engagement. Culture helps you to sustain momentum.
- By focusing on these four crucial pillars, you can build a resilient and successful organization that can overcome any obstacle and seize any opportunity. You can also create a positive impact on your employees, customers, partners and society at large.
Clients We Helped Position To Achieve World-Class Performance

Jacqueline Lane
Chief Corporate Services Officer
“I met Cliff more than seven years ago when we needed someone to help us revitalise our HR function. He was very thorough, professional and shared his extensive expertise freely. The end result was that our HR function was put on track to performing as a true HR business partner fully aligned to the business needs.

Peter Millington
Former CEO
“Cliff introduced a structured strategic planning process that not only met our statutory needs for an annual Statement of Corporate Intent and a Strategic Development Plan but also contributed significantly in producing a commercial orientation in ChemCentre."

Jenny Mercer
Managing Director
Culture is the most critical thing in our business to help us be a leader in the long term. Cliff has been so important for us to first of all understand what the culture is, as senior management. He helped us to understand where there are gaps, and how we can help address that. Cliffs been important, taking the whole organization on that journey and he's also really helped us with some individual issues that have popped up some performance level issues.
Are you still getting poor performance despite all the training?
Let us help you find the RIGHT SOLUTION.
The wastage factor in training expenditure is currently measured at around 80%. This means that even the best training is only having a 20% impact.
- We don’t do a TNA to determine what training is required. We conduct a PNA.
- We fully explore the reasons for poor performance and determine the right solution. This may or may not include training.
- This means every training solution we deliver is fully customised. This is your guarantee that our training sessions actually deliver specified business outcomes.
- We deliver any deficient skills/knowledge training that will produce results. We do not offer training that leads to useless certifications that don’t address the actual problems.
- This approach also ensures that Capability is improved where it matters.
Schedule a call now and we will deliver CUSTOM-FIT solutions to meet your specific needs!
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What do C-Level Executives and Entrepreneurs Like Yourself Have To Say About CPC?
When you harness the power of talented, focused people within a fully optimised and supportive culture, extraordinary results can be realised
In his book, Achieving World-Class Performance, Cliff Chalon addresses the 10 truths every senior executive must understand to ensure their people and culture produce sustainable world-class performance.
In this book you’ll discover:
•The importance of clear direction, strategically and at every level of your organisation
•How to set up and develop your staff to achieve high performance
•Why culture is the key to attracting and retaining top-level staff
•How to harness the full potential of every person and team in the organisation
•Ways to encourage the truth from your employees about how they really feel about the business and their role within it
•How to avoid fads and optimise performance feedback
•How to ensure ROI from your culture-driven organisational change