Services
WHAT WE MEAN BY
crystal-clear strategy
Your vision is laser-focused, guiding every decision and action. You understand your market, your strengths, and your path to victory.
Companies with strong strategies outperform their competitors by 72%.
This isn't just theory
empowered capability
Your leadership is inspiring and agile, building high-performing teams brimming with talent, expertise, and unwavering commitment.
WHAT WE MEAN BY
Consistent Performance
You meet and exceed your goals, not by chance, but by design. Every team member is aligned, efficient, and laser-focused on delivering
Highly engaged teams are 21% more productive
WHAT WE MEAN BY
Thriving Culture
A culture of trust, collaboration, and innovation permeates your organization. This isn’t just about perks; it’s about purpose, ownership, and a shared belief in the extraordinary
Positive company cultures see a 33% increase in employee retention.
Our Services.
Core Service Levels
At CPC, we understand that resolving critical issues efficiently is the key to maintaining a competitive edge in today’s fast-paced business landscape. That’s why we are proud to offer our comprehensive range of solutions, delivered through our well-crafted Core Service Levels: Bronze, Silver, Gold, and Platinum. With a commitment to excellence and an arsenal of proven methodologies and our proprietary problem-solving framework, we are ready to tackle your toughest challenges head-on!
1. Bronze Level:
Our Bronze Level service is designed to address critical issues promptly while ensuring a solid foundation for resolution. With this level of service, our experienced team will swiftly analyse the problem at hand using our time-tested methodologies. We will provide you with actionable insights, allowing you to make informed decisions and initiate effective countermeasures swiftly. Minimum project duration – 6 months.
2. Silver Level:
Stepping up to Silver Level service provides a comprehensive approach to resolving critical issues. Our seasoned experts will dive deep into the problem, utilizing our proprietary problem-solving framework. Through rigorous analysis, we’ll identify the root causes, develop innovative strategies, and implement targeted solutions. This level of service ensures a higher level of engagement and delivers measurable results that drive your business forward. Minimum project duration – 6 months.
3. Gold Level:
When it comes to tackling complex and multifaceted critical issues, our Gold Level service rises to the occasion. With an unwavering commitment to excellence, our dedicated team of specialists will leverage their vast industry experience and our proprietary problem-solving framework to provide comprehensive solutions. We will collaborate closely with your organization, leaving no stone unturned to resolve the issue at its core. Expect exceptional results and a transformed business landscape when you choose our Gold Level
service. Minimum project duration – 12 months.
4. Platinum Level:
For organizations seeking the pinnacle of excellence in resolving critical issues, our Platinum Level service is the ultimate choice. This elite service level is tailored for high-stakes challenges that demand meticulous attention to detail, cutting-edge methodologies, and unparalleled expertise. Our top-tier consultants will work closely with your team, providing strategic guidance, implementing advanced techniques, and ensuring an unparalleled level of resolution. With our Platinum Level service, your organization will overcome even the most complex hurdles and emerge stronger than ever. Minimum project duration – 12 months.
You will select the service level that aligns with your needs and witness the unrivalled expertise and dedication we bring to the table. At CPC, we are passionate about resolving critical issues and driving your organization towards success. Let us be your trusted partner in achieving breakthrough results and conquering the most challenging obstacles in your path.
Case Study: Performance Improvement (PI) – Strategy and Culture Driven change
Overview
A client we worked with are a mid-sized company that specialises in precast concrete products for civil engineering and infrastructure projects. They had established operations and continuing projects for over 12 years and had around 30 core staff and a pool of casual labour. The key reason CPC was contacted was to address the causes of a plateauing of the business over the last 5 years.
Approach
We used our signature Roadmap and methodology to analyse the causes of the plateauing of the business. Revenue was hitting a reasonable mark but had been stagnant. Costs were under control and profit was reasonable. We then assessed the existing culture and found that the main problems were; the company not having a fully developed and documented strategy, poor communication and tracking of KPI’s, variable operational competency levels, and poor leadership capability. There were many reasons for this and a quick prioritisation and following our proven CPC-F process, action plans were put in place and fully supported by the MD and staff.
Result
Over the course of the ensuing year the company developed a fully documented strategy, resources were reviewed and deployed according to planned actions and leadership capability development was commenced. A year later and the company has ramped up in operational competency, and new projects were sourced. The leadership were more skilled and worked well as a team.
Conclusion
The Strategy was fully developed and understood by all via communication to all levels. The company achieved a lift of 125% over the previous year. Retention rates of staff improved and this underpinned operational competency. The business improved its profit and consolidated its projects for the coming years. Strategy took precedence in terms of 12 month plans, quarterly and driven by weekly monitoring and board level reporting on agreed KPI’s.
To assess your current business performance, take the free assessment
Typical Client Journey
Our Roadmap is Your Path to Consistent Performance and continuing success!
Are you ready to embark on a transformative journey that will propel your business to new heights? Look no further than our powerful Roadmap, carefully designed to guide you through four vital stages: Discovery, Assessment, Strategy and Resolution. Get ready to unleash your true potential and achieve unparalleled success!
Discovery
Assessment
Strategy
Resolution
Discovery
Assessment
Strategy
Resolution
Custom-Fit Solutions
Performance
Strategy
Change
Leadership
Team
Culture
Performance
Every business must deliver a level of performance that is required by an end user of their product or service.
We know that to deliver this performance through people you must harness 2 key factors – Capability and Culture.
We have broken the code on what this means. It requires precise diagnosis and practical, timely solutions to real workplace issues and challenges.
We deliver Performance.
Strategy
Focus on the key aspects that form a company’s direction is crucial.
Yet many businesses do not put enough time and rigour into developing their business by developing clear strategy.
We have proven expertise that will craft a strategy that provides abundant clarity in your business at every level.
This provides focus, alignment and achievement of desired outcomes.
Strategy is key to business success.
Change
Change is inevitable and challenging but can also be managed.
People must know the value of the Change being initiated, what is required to make the change successful and what role they must play in the change process.
This takes deliberate effort not guesswork or worse – imposed change.
We help steer your required change efforts in a manner that will avoid the common 70% failure rate.
Leadership
An important driver in any organisation is the capability of its Leaders.
At every level, leaders have a mandate to deploy resources and manage their people to achieve desired outcomes.
This takes mindset, skillset and commitment. Leadership competency isn’t automatic, and it’s not for everyone.
Anyone in a leadership role is bound to face challenges and must be developed to deal with these.
The CPC Core Leadership Program features, proven competencies, 360 degree profiling, accelerated learning methodology and powerful skills workshops that take leaders to a high level of consistent performance.
This underpins Culture.
Team
Rarely is work completed by individuals alone. People often work in teams. This requires more than simply assembling a group of talented people and calling them a team.
Teams develop over time and must be managed with great care and expertise.
Teamwork can be vastly improved where there is a strong focus on team dynamics, accountability, and cohesion.
This is only achieved with a purposeful approach that ensures continuous monitoring and team development.
We can show you how.
Culture
Every business has one.
But not every business succeeds.
This is often because the Culture is not supportive.
This is in spite of the best efforts of leaders, full resources and proper planning.
It is because something in the mix is missing and not conducive to a high-performance culture.
It is surprising to note that many businesses don’t assess their culture let alone take steps to manage it.
The old adage, ‘what gets measured gets done’ applies.
CPC have expertise in culture assessment using the acclaimed Denison system.
We can help you to assess, evolve and sustain your Culture.
How We deliver Culture-Driven Change
It is now abundantly clear that every aspect of culture affects business. The success and growth of a company is directly tied to the strategy, capability, cohesion, and engagement of employees.
Additionally, a company that is known for its positive culture and employee treatment can be more effective in attracting top talent, leading to a more skilled and experienced workforce. On the other hand, when a company neglects its workforce, it can lead to low morale, high turnover, and a lack of innovation. In short, investing in active culture management is investing in the long-term success of the company.
Culture survey results can help management understand areas of strength but most importantly, the key concerns that are affecting performance. Through the insights gained from employees’ answers, you can improve your organisational culture to create a better work environment that will benefit the whole company.
This is where the powerful Denison Organisational Survey is invaluable. Over 3 decades this survey has been used in companies in various sectors across the globe to assess organisational culture with scores that compare to a global benchmark. This helps organisations with insight that drives change initiatives that will address critical issues while also impacting the culture positively. The DOCS is a powerful and proven diagnostic tool.
Are you still getting poor performance despite all the training?
Let us help you find the RIGHT SOLUTION.
The wastage factor in training expenditure is currently measured at around 80%. This means that even the best training is only having a 20% impact.
- We don’t do a TNA to determine what training is required. We conduct a PNA.
- We fully explore the reasons for poor performance and determine the right solution. This may or may not include training.
- This means every training solution we deliver is fully customised. This is your guarantee that our training sessions actually deliver specified business outcomes.
- We deliver any deficient skills/knowledge training that will produce results. We do not offer training that leads to useless certifications that don’t address the actual problems.
- This approach also ensures that Capability is improved where it matters.