Strategy

Strategy /ˈstratɪdʒi/ : noun: strategy; plural noun: strategies
1. a plan of action designed to achieve a long-term or overall aim.

What we believe in:

The strategic intent of the organisation, expressed as the vision, mission, core values, key result areas and objectives.

This is crucial to shape direction, align systems and galvanise the people within the organisation. Execution of good strategy is vital too. Poor execution has been shown to reduce the value of good strategy by as much as 40%.

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Businessman making presentation with his colleagues and business strategy digital layer effect at the office as concept.

What we provide:

If you are not sure about where the business is heading or are worried about your corporate performance, we can help you:

Develop Mission/Vision/Values & Goals
Develop Objectives/Actions & Resource planning
Advise on Organisation Design and structure development
Facilitate Strategic Planning reviews and improve execution

Align Human Capital strategies & systems with organisation strategy
Coach leaders in alignment of strategy and culture
Facilitate core business thinking & scenario planning

Shardul S Shroff

Executive Chairman, Shardul Amarchand Mangaldas & Co, New Delhi, India

“About 10 years ago, I met Cliff when we engaged him to craft a change management policy for upscaling skills and work methodology at our firm. Over 35 partners of the firm attended this workshop; Cliff was very thorough and professional in the engagement, developing the whole program, which included coaching, comparative examples and other diagnostics.

I have found Cliff to be an accomplished change motivator, manager, teacher—he is passionate about his work and a master at identifying steps needed to reach goals. He uses proven systems and tools and is also on the cutting edge of knowledge and method, which he presents practically and succinctly.

Cliff is a specialist in assessing and diagnosing issues from various sources of data about people and culture. He worked closely with us to ensure we had clarity and direction on achieving desired performance outcomes.

We will gladly reach out to him again for guidance on changes in practice management, human management and cost management.”

Change

Change [tʃeɪndʒ] : The process of becoming different.

What we believe in:

Change is almost always required to shift direction and react to issues and trends as they emerge.

An organisation that cannot handle the necessary change to capitalise on opportunities and trends is doomed. However, it is well known that more than 70% of change efforts fail.

Change management skills plus disciplined implementation, monitoring and review are vital to success.

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What we provide:

Assess Change Readiness – using the acclaimed Kotter 8 step process
Facilitate Change Management planning
Diagnose specific Change issues, i.e. change vision, readiness, scope, speed, urgency, stakeholder analysis, change management plans & execution
Plan & design Change communications to get buy-in

Align & develop Leadership and/or Change team to deliver successful change
Coach Change Agents & Change Teams to plan and implement successful change initiatives
Design stakeholder engagement strategies
Coach change leaders and agents in tracking and monitoring change implementation

Iftikhar Kamaruddin

Former Senior Manager, Petronas Change Management Unit, Malaysia

“When I first met Cliff some 10 years ago, our organisation was in the midst of an organisation-wide change. We already had, at the time, discussions with three established international consultancy firms with the intent of building change management staff capability for the group.

The proposal made by Cliff resonated with our Change Management Unit for several reasons:

Cliff’s proposal differed from the others as he took a lot of time to listen to our challenges and concerns, unlike other firms who seem more interested in pushing for their methodology and tools with little regard for the client’s potential pitfalls. His proposed solutions were customized to suit our concerns.

His proposals were also developed holistically, addressing root causes and using an integrated approach to solutions, including strategic planning, the change plan and leadership/ teamwork. His services also encompassed consulting, coaching and training staff who needed upskilling or guidance in their work.

Cliff is a very friendly and approachable person, has empathy for others and is always enthusiastic about his work. I would not hesitate in recommending him to other organisations.”

Recent research shows that over 90% of C-suite executives identify culture as crucial to performance, and that improving organisational culture improves company value. And yet only 15% say their firm’s corporate culture is "where it needs to be."

This is where we FOCUS. Our unique way of leveraging Culture-driven change via our Roadmap process, directs and positions your organisation to achieve World-class Performance.