Performance Enhancement Case Study – an intervention designed to take up opportunities 

Overview 

India’s largest independent and premier law firm needed its organisational capability. This is to cope with the spectre of international law firms entering the Indian market within a 3–5-year timeframe. The family-run law firm had enjoyed a leadership position in the market over several decades, achieved significance, and expanded into all the capital cities. 

However, it was time to explore the global and local market issues, strategic direction and management of the firm and undertake the changes required to retain market leadership in the face of increasing local and international competition. The key requirement was a genuine desire to maintain their leadership position as an independent firm. 

CPC diagnosis showed the need for facilitating and developing a Strategic Plan confirming the Vision, Mission and Core Values. In addition, the execution required alignment of all staff to the strategic goals and objectives. Effective change management was vital to ensure change plans were undertaken to produce the transformation. 

Approach

CPC expertly developed, facilitated and coached the leadership team through several workshops to produce the Strategic Plan and Change management required to take the firm into the new era. 

Result

• New and improved Strategic Plan  
• Effective Change Management 

Conclusion

The purpose-designed CPC solution ensured the firm was properly skilled and well-prepared to deal with the new legal landscape. The timeliness and value of the intervention have put the firm in a strong position to deal with the challenges of international competition when it arrives. Once all strategies and actions are in place, it will continue to affirm its dominant market leadership position.