Thanks for requesting a copy of the World Class Performance book.

This is a Real Book, not a downloadable PDF. We will pay for the full postage and mail it to you as soon as possible.

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Best Regards,


Jacqueline Lane

Chief Corporate Services Officer, ORS Group

“I met Cliff more than seven years ago when we needed someone to help us revitalise our HR function. He was very thorough, professional and shared his extensive expertise freely. The end result was that our HR function was put on track to performing as a true HR business partner fully aligned to the business needs. Cliff has an easy-going, approachable style, and the proven systems and tools he applies are leading-edge, practical and useful. He is particularly adept in precise analysis of culture that supports systems, behaviours, skills and practices to get clarity and direction on achieving desired performance outcomes. We benefitted greatly from his “words of wisdom,” world-class tools, case studies and strategies, and his ability to align them to the practical element of our business.”