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In the experience of author Jeremy Andrus (of Traeger-cooking company), the first step in trying to solve a cultural problem is to eliminate the majority owner. Meet with the top people in the company to get a sense of their willingness to change. Conduct a culture survey to gather qualitative and quantitative data and allow […]

The surge in COVID has increased not just staffing concerns but customer worries too, according to a study released by ScotPac on SME Growth Index research poll. The survey is Australia’s longest-running, in-depth research on small business growth prospects. “Staff issues were nominated as a key concern by almost half of the business owners. They […]

“Management experts have long predicted the demise of the standard 9-to-5 workday. Thanks to the internet and mobile technology, we can now work where and when we want, they argue. “-Amy Gallo More managers and organisations are seeing the benefits of non-traditional schedules. When people are given the flexibility they need, they meet goals more […]

“There is a widening mismatch between the job environment, employees want — and now expect — and the one their organisations have. Employers need to recognise that it takes significantly longer to recruit someone than it does for them to give their two-week notice and depart. The solution, then, is to immediately bolster retention while […]

“Making a company purpose come to life is an arduous journey that requires a multi-pronged and sustained approach. The main reason for the gap between intention and reality is that it’s hard to translate the company purpose — however well-defined and inspiring it may be — into how the company operates on a daily basis. […]

“Paul Santagata, Head of Industry at Google knows that the highest-performing teams have one thing in common: psychological safety, the belief that you won’t be punished when you make a mistake. “ (Laura Delizonna)   Increase psychological safety among your team by replicating the steps that Santagata took: Taking conflict as a collaborator. We hate […]