Michael Sertorio
Director, Mercer Mooney (Australia)

“I have worked with Cliff on developing new business models for the provision of HR consulting services. He was visionary in his outlook and able to translate that into a business plan that he has successfully implemented over the last several years…”

“..Though having a HR background myself and receiving many offers for provision of services, I continue to choose Cliff as our HR partner for the business.”

Datuk Dr Rosti bin Saruwono
President & Vice Counselor, University of Selangor (Malaysia)

“Through the workshop, we have been able to identify key issues affecting the organisation and we know where we are at the moment in relation to our competitors. We have also learnt about our profiles, strengths and how to develop the potential to reach a higher level in terms of quality and excellence in this business of education.”

“We would like to recommend, without hesitation, for other companies.. to consider Chalon Performance Consulting if they are looking for ways of improving organisational performance.”

Kate Richardson
Business Systems Manager, Multi-Direct (Australia)

“Cliff was commissioned to conduct a climate survey for Multi Direct. The resulting report produced from a mixture of questionnaire and qualitative answers provided management with valuable observations of our company’s climate and culture. Cliff has also facilitated a Strategic Planning workshop for the Executive Team from Multi Direct.”

“This workshop has proven extremely valuable in identifying business objectives and forward planning. In addition, Cliff presented all of our supervisory staff with a performance management training session. We have found Cliff to be an excellent presenter, making the understanding of sometimes complex concepts most enjoyable.”

Peter Millington
CEO, ChemCentre Expert Solutions (Australia)

“(Cliff) introduced a structured strategic planning process that not only met our statutory needs for an annual Statement of Corporate Intent and a Strategic Development Plan, but also contributed significantly in producing a commercial orientation in ChemCentre..”

“I particularly appreciated the logical and coherent CPC framework you worked within, and the way in which my staff could immediately apply it to the planning process to produce goals and objectives. The structured way in which we could then apply SMART actions and their inherent KPIs has meant that staff are clear about what is expected from them and accountable for performance.”

Comments from some of our participants

“Though we hired Cliff as a Consultant, his services go far beyond the scope we expected. He is so knowledgeable, has excellent service manner, keeps constantly reviewing and making new creative recommendations. We see our work with him going a long way now and in the future.”

“Personally, I have been constantly making efforts to use the MSMO learning’s in my day to day managerial tasks and it has been extremely fulfilling to see a change in my work behavior. Needless to say, you have made a very lasting impression.”

“Since the delegates have returned from the session, several have given me informal feedback of the great insights the program they went through offered and were very happy with the whole process. They were amazed at your levels of energy and complemented you in that there was never a dull moment.”

“Finally someone had managed to explain to me what is change management and how to effectively carry out a change management exercise. I had heard the word so many times being mentioned by consultants before but had never been able to make full sense of the term. I am truly grateful to Cliff Chalon for breaking down such a complex process into several simple step-by-step activities. I am now more confident in leading a change management initiative within my own organization.”